Asking the right questions helps you evaluate contractors and avoid potential problems. Use this checklist during your initial conversations and before signing any agreements.
Licensing and Insurance Questions
- Are you licensed to work in this state/county? Ask for the license number and verify it independently.
- Do you carry general liability insurance? Request a certificate of insurance with coverage amounts.
- Do you have workers compensation insurance? This protects you if a worker is injured on your property.
Experience Questions
- How long have you been in business? Established contractors have a track record you can verify.
- Have you completed similar projects? Ask for photos or addresses of comparable work.
- Can you provide references from recent clients? Contact at least 2-3 references and ask about their experience.
Project-Specific Questions
- Will you handle the permits? Professional contractors typically pull required permits.
- Who will be doing the actual work? Know if they use employees or subcontractors.
- What is your estimated timeline? Get start and completion dates in writing.
- How do you handle unexpected issues? Understand their change order process.
Payment and Contract Questions
- What is your payment schedule? Avoid paying more than 10-30% upfront.
- What is included in your quote? Clarify materials, labor, cleanup, and permits.
- Do you offer a warranty on your work? Understand what is covered and for how long.
- Will you provide a written contract? Everything should be documented before work begins.
- What happens if the project goes over budget? Know how cost overruns are handled.
Summary
Taking time to ask these questions helps you make an informed decision. A professional contractor will answer all questions openly and provide documentation without hesitation.